7: Defective goods and services: C32: RM: 13. Step #2 | Report the Scam to PayPal. Before the cardholder can file a chargeback, they must give a reason to their card provider. It is important to identify and understand the root cause and take the necessary steps to dispute the chargeback. If you’re not, there’s a good chance you’re about to see a high volume of chargebacks with “fraud” reason codes come pouring in. The ECI value tells you what to do next in a 3DS transaction — proceed, reject the purchase, or try again. American Express uses four main categories to organize its reason codes: Authorization, Card Member Disputes, Fraud, and Processing Errors as well as two additional categories, Inquiry/Miscellaneous and Chargeback Programs, to classify just a handful of reason codes. Check the chargeback reason code. Because it’s so easy for customers to initiate a chargeback, retailers are bound to experience a request at. Written by Chargeback Gurus. 0 rule changes take effect April 15,. The post below contains legacy information pertaining to the formerly-common Visa chargeback reason code 75. A chargeback happens when a customer requests for a transaction to be. (otherwise known as NIÑA MANUFACTURING AND METAL ARTS, INC. Each code refers to one of the specific rationales that card networks consider legitimate reasons for a customer dispute. 4853 – Cardholder Dispute – Goods or Services Not Provided. The key below describes the applicable classification and code structure of Chargeback codes by country: Classification. With that said, you still need to understand the reason codes with any chargebacks from Amex. This code tells you why the customer or bank initiated the dispute. Upfront Chargeback If we determine we have sufficient information to pursue a Chargeback, we may debit your account up front. These numeric codes vary via card brands, yet all hypothetically fill the same need: to provide explanation behind the chargeback dispute. For each reason code, a definition is provided along with the merchant’s actions—or failure to act—that may have caused the chargeback,Most acquiring banks put a timeframe on when customers can initiate a chargeback for a purchase. Stage #1: Awareness - be aware of the chargeback response time limitA chargeback reason code is a number that helps to inform a hotel why a chargeback was filed. Category. So the company has more incentive to side with customer during cardholder. If they think it does, they assign it a reason code and credit the funds back to the cardholder’s account. If the available information indicates that the customer dispute is a valid one, American Express will automatically debit your merchant account for the amount of the disputed transaction and will send you a chargeback notification for you to review. You're viewing documentation for our latest API. Chargeback Reason Codes by Network - 2023 Guide. Customers cannot dispute pending credit card transactions; they have to wait for it to actually post to their account before they can initiate a dispute. However, Visa is the largest card brand in both the United States and the world. 4. 00 EUR as a Withdrawal fee. 4 to this dispute, indicating the purchase was fraudulent in a card-not-present environment. 104. 4. Below you will find the reason codes for the dispute events Chargeback, Request for Information (RFI), and Notification of Fraud. People request chargebacks for all kinds of reasons—some sinister (like friendly fraud), some because the item they bought never arrived. The chargeback is ordered by the bank that issued the consumer's payment card. Mastercard uses reason code 4842 for late presentment chargebacks, but the conditions are considerably more complex. Shopify Payments Chargeback Reason Code #5: Product Not Delivered. Specify the default reason code that you want the system to assign when you enter a chargeback amount. You can see a reason code 11. 60 due to merchandise, fees, overhead, and other sources of loss. The issuing bank will then pass on the chargeback to the merchant. Whether the CID — the four-digit security code on the front of the Card — matches the issuer’s records. American Express Chargeback Reason Codes have four main categories, those are Fraud, Authorization, Processing Error, Card Member Disputes and Miscellaneous. 3. From there, the merchant can look up the code to figure out what the dispute is about. This scenario applies when the arbitration was raised by either the. The merchandise was as described or was not defective. Below you will find the reason codes for the dispute events Chargeback, Request for Information (RFI) and Notification of Fraud. Each chargeback has a chargeback reason code assigned to it, which is a two-digit number that corresponds to the reason the customer is disputing the charge. This code is used when a cardholder claims that a fraudulent transaction occurred in a face-to-face environment, such as a retail store. 2. The chargeback process is mandated by law in the United States. UA02 Fraud – Card Not Present Transaction. Some credit card companies also include a short phrase describing the code and chargeback. These numeric codes vary via card brands, yet all hypothetically fill the same need: to provide explanation behind the chargeback dispute. We would like to submit compelling evidence that the purchase was legitimate. 4846 — Incorrect Currency Code. While the format of chargeback reason codes. The number of in-person fraud attacks attempted in the UK has dropped by 69% since 2004. If the merchant has a signature showing that the order was delivered, or evidence that the. Blog and Articles; Success Stories; Chargeback Reason Codings; DUMPSTER Look-up;. This list can provide you with a brief detail on the reasons for chargebacks. The terminal action codes are in Table 122 of the 4. These codes will explain why the chargeback was filed. Get your complete guide to Mastercard reason codes, including all the detailed information, chargeback time limits, and other important information you need. Like traditional chargeback reason codes, an ACH return code indicates why the RDFI initiated the transaction reversal request. Versions Affected: v5, v6. FAQ: What remains Chargeback Representment? TIPS. You’ll put that reason code, the transaction amount and authorization number, and state that the. 1chargeback_codes. A02 No Valid Authorization. But friendly fraud is much more ambiguous. Reason code encyclopedia Your comprehensive guide to reason codes, modifiers, time limits, and compelling evidence. Reason codes for the chargeback with detailed explanation of what it means, how to dispute the chargeback, and how to avoid future disputes. 4: Other Fraud–Card-Absent Environment. Mastercard Chargeback Reason Code 70: Chip Liability Shift. The tickets were held at the box office, and no signature, swipe or imprint of the card was obtained when the tickets were released. Your first step is to identify the chargeback reason code, which is a kind of shorthand that indicates why the transaction is being disputed. The bank or credit union then conducts an investigation to ascertain the validity of the dispute. Each card. The keys to this are improved communication, enhanced customer satisfaction measures, and effective dispute resolution when necessary. By entering your email, you agree to receive marketing emails from Shopify. Blog and Articles; Success Stories; Chargeback Reason Codes;. If the customer’s story matches. 2. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim. Other Fraud—Card Absent Environment. Most commonly the payer is a consumer. To subscribe and learn more about the free online chargeback management system, or contact Chase Paymentech Client Services at 1. 4% of all transactions worldwide are made with EMV chip cards, which has led to a precipitous drop in card-present fraud. 4: . Amex. Visa Chargeback Reason Codes. Based on the information provided, Paymentology will investigate the transaction being disputed. But cardholders and merchants have different time limits. This reason code indicates that the merchant. “CVV2” refers to the fact that it is the second-form deployment of CVV (card verification value) technology. 26% - the number of chargebacks that result from undelivered orders. “American Express Chargeback Reason Codes | Sift”. Ideally, the chargeback reason code will determine the type of evidence you share. Here are the two possible scenarios: 1. 16, 2021. compliance process depending on whether a chargeback right exists. However, you’re not alone; they create headaches for many players within the Mastercard ecosystem. Chargeback reason codes. Like definitive guide involves the chargeback reason laws upon each of the four major cards networks. Check out these codes under their fraud category. You can learn more about each one by visiting the Mastercard Chargeback Guide. Each bank card network has its owner list of reason codes banks must prefer from. “Visa has 28 different reason codes. 105. What are Chargeback Reason Codes? Chargeback reason codes are issued by the bank when a customer files for a chargeback. There are over 80 unique return codes, and each one represents a different type of return. The reason code. But, merchants should be aware that, eventually, everyone will be required to use the new designations. For example, the dispute reason “Cardholder Does Not Recognize” is denoted under the Discover reason codes system as “AA. 4798: F30: Fraud Liability Shift. Typically, cardholders file a chargeback if they were not informed of dynamic currency conversion fees or were not given the option to complete the sale in their local currency. Administrative returns (R02, R03, R04): 3%. . Last updated: August 16, 2023. Solutions. Only an issuer can initiate the chargeback process. Chargeback Reason Codes by Network - 2023 Orientation. The standard chargeback process involves eight steps: Retrieval request: The card-issuing bank requests that the acquiring bank provide additional information for a given transaction. You’ll see that all chargebacks ultimately stem from one of three causes: merchant error, criminal fraud, or friendly fraud. These codes will explain why the chargeback was filed. With the implementation of Visa Claims Resolution, reason code 98 eventually became obsolete. Merchants who believe they have received an invalid chargeback under reason code FR2 may be able to represent the transaction and reverse the chargeback with the right compelling evidence. Depending on the code, that could mean gathering proof of authorization, signed receipts, proof of delivery, email correspondence and/or the cardholder’s IP address with transaction date and time for online purchases. Visa assesses the following fines, as specified in the table below, to a U. Chargeback fees make up a big chunk of the total costs, so we’re going to take a. Issuers must not initiate a chargeback for magnetic-stripe (POS Entry Mode value of 90 or 02) transactions on non-chip enabled cards. The customer regrets their purchase. Because of this, banks, merchants, and card networks often classify chargebacks into three distinct categories to determine how they should be approached. FR2 FR4 FR6 M01 M10 P01 P03 P04 P05 P07 P08 P22 P23 R03 R13 Select a code to see the details. Added the following fields - Store ID, Credit Card Chargeback Reason Code. Written by Chargeback Curators. Every dollar disputed represents a loss to the merchant of $3. Clerical Merchants and Partners can request that Forte remove an account from the "Known Bad Accounts" database by calling Customer Service at 800-337-3060 option 1. Card issuers and card networks deem certain chargeback codes to be nearly indisputable by merchants, and as a result, a merchant can be charged a fee of up to $500 by card networks for submitting a dispute of such chargebacks. Promo abuse can refer to any situation in which customers take advantage of a business’s promotional offer, in a way which was not intended by the merchant, for the purpose of monetary gain. Cancelled/Returned by Cardholder: Credit not Processed: FR2: Fraud: Fraudulent Transaction: P08: Processing Error: Paid By Other Means: P17: Request for Information:. This chargeback reason code is also referred to as “Point-of-Interaction” Errors. FR4 — Immediate Chargeback Program. In simple terms, an Electronic Commerce Indicator (ECI) is basically a 3-D Secure response code. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is validThe nature of the threat makes it a moving target. Try Shopify free for 3 days, no credit card required. Amex uses the same four main categories as Visa to organize its reason codes: Authorization, Card Member Disputes (which Visa refers to as Consumer Disputes), Fraud, and Processing Errors. Reason Code 81: Fraud. Written by Chargeback Gurus. 265. Updated August 23, 2023. 1. A few other common reason codes for Visa include late presentment; non-receipt of cash from ATM; invalid data; EMV liability shift non-counterfeit fraud; no authorization; canceled merchandise and fraud related to stolen cards on the card recovery bulletin. See our Automated Clearing House (ACH) support article if you are looking for ACH Return Codes. Processing Errors involve chargeback and disputes revolving around processing issues, late presentment, credit processed as charge, invalid card numbers, no show errors, incorrect charge amounts. As a merchant, you face the brunt of chargeback losses. 4. What are reason codes?. C08 - Goods or Services Not Received or Only Partially Received F29 - Card Not Present How to Respond One of the following must be provided in your response: Evidence that. ACH return codes are a type of shorthand for specific information concerning the return, much like the card decline codes or dispute reason codes used by credit card networks. 4763: FR2: Full recourse: A cardholder is claiming that they did not authorise or participate in a transaction that you processed. In fact, the total costs of chargebacks exceed $30 billion per year, which is more than the revenue of many Fortune 500 companies, like McDonald’s and Netflix. The cardholder may be the customer or the someone who lent their card to a friend or relative. 3: Goods or services were not received: C08: RG: 4855: 13. Having a Lax Attitude Toward Industry Rules & Regulations. . Once filed, the merchant generally has 20 days to respond to the chargeback. Refund fraud, sometimes referred to as refund theft or a “whitehouse scam,” involves abusing a merchant’s policies to pursue a refund from a retailer and receive money or other goods without a valid reason to do so. American Express chargeback reason code C42. While you obviously don’t want customers to cancel their service, a cancelation is far better than a chargeback. Typical reason codes are: BD: Bad debt DC: Damaged goodsWith an eCommerce transaction, 3-D Secure technology works like an online PIN code. Dispute Best Practices Guide Overview This guide includes: An overview of authorization and transaction processing An overview of retrievals and chargebacks Reason code guidelines for all. AT Authorization Noncompliance. . A01 Charge amount exceeds authorization amount A02 No valid authorization A08 Authorization approval expired Cardmember Dispute C02 Credit not processed. 1. Try Shopify free for 3 days, no credit card required. F02. pdf), Text File (. For each reason code, a definition is provided along with the merchant’s actions—or failure to act—that may have caused the chargeback,Unfortunately, it is pretty challenging to prevent friendly fraud. Please refer to chapter 5 for more information. In simple terms, an Electronic Commerce Indicator (ECI) is basically a 3-D Secure response code. If more data is required, the request will be sent to the Merchant Services provider. The actual underlying cause of this chargeback is. As a merchant, your focus should be on finding and retaining customers--not chargebacks. The reason_code will be one of the following values: chargeback_reimbursement: The gross shows positive if the chargeback was resolved in the seller's favor, and the seller gets a refund. Change of Chargeback Reason to an Authorization-related Chargeback Replace ‘Change of Reason within the Cardholder Dispute Chargeback’ with this section. A magazine by Square . Step 1: The cardholder disputes a charge. processed the transaction correctly. If you receive a chargeback under Reason Code 85, you will need to provide evidence that the credit was processed in order to dispute the chargeback. Accessed October 31, 2022. Discover Chargeback Reason Codes Explained. Products. underlying your chargeback. Some crucial examples of specific documents used as compelling evidence are as follows: Delivery confirmation of the order; Conversations with the customer; Verification codes (AVS, Authorization, Card Security Code, 3D Secure 2. Reason Code. Both EFM and ECM measure compliance at the MID level. A “No Authorization” code chargeback can also be the. Chargeback Reason Encrypted by Lattice - 2023 Guided. Protect cardholder data. Below you will find the reason codes for the dispute events Chargeback, Request for Information (RFI), and Notification of Fraud (NOF). 3: Goods or services were not received: C08: RG: 4855: 13. These are only a handful of common Visa chargeback reason codes. Clearing. A01 | A02 | A08. All card brands have their own number of codes). It was originally just one facet. France saw a drop of roughly 50% during the same period. Here’s how your store can prevent and deal with chargebacks. Poor order shipping: Not shipping goods or delivering services as promised, shipping to the wrong address, or not making the goods available. reason codes. This will be referenced in the chargeback notice you received. pdf - Read online for free. Time limits vary by card network and reason code, though, so you should look into the specific terms tied to the reason code. It can range from 60 to 120 days from the billing date. Reason Code; Ref Number ; Auth Code; For a brief overview of chargeback reason codes, refer to the table below. Chargeback reason code description – An explanation which provides the reason of raising a chargeback by the cardholder. These codes will explain why the chargeback was filed. 6). For each claim, you must craft your representment to suit the reason code under which the bank filed the chargeback. 4763: FR2: Full recourse: A cardholder is claiming that they did not authorise or participate in a transaction that you. Losing Fraud-Related Customer Disputes If the bulk of reason codes your business sees are fraud-related and you lose these chargebacks after submitting compelling evidence, true fraud. The issuing bank collects evidence from the customer and categorizes the chargeback using the appropriate, card network-specific, reason code. ”. A chargeback happens when a customer requests for a transaction to be reversed. FR2: Fraud - Full Recourse Agreement: 120: The actual underlying cause of this chargeback is usually either true fraud or friendly fraud. In this instance, the cardholder claims a misrepresentation of the order they received, such as a defect, damage, counterfeit, or incomplete merchandise. US and Canada. 4. 101. Dec 6, 2021 — Betty's bank issued the chargeback for $9. It also has a multiplier effect that extends damages well beyond the amount of the disputed charge in question. Here are some steps you can take to handle chargeback requests: 1. CARDeposit is a long-running American Express program. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Reason Code North-America: Canada and United States of America; Reason Code: All other. Here are a few high-level examples. The transaction amount and authorization number (ARN. 2 Declined Authorization. FR2: Fraud Full Recourse Program: Inquiry/Miscellaneous: FR4: Immediate Chargeback Program: Inquiry/Miscellaneous: FR6:. 105. Chargeback Reason Key by Network - 2023 Guide. “It’s a lot tougher with Mastercard because they only use four main codes. Reason Code 53 Re-presentment Conditions. Visa recently shortened chargeback time limits from 45 days to 30. Visa reason code 53 is used for Chargeback for Defective/Not as Described, and reason code 85 is used for Credit Not Processed. Supporting Documents You could potentially reverse a Chargeback by providing the necessary supporting Chargeback Reason Codes Retrieval Reason Codes 78 Int'l only Service Violation Code Discover 4541 AP 4586 AW 4755 RG 4553 RM 8002 RN2 Altered Amount Non-Receipt of Goods or Services0Cardholder Disputes Quality of Goods or Services MasterCard;45 Days from the central processing date of the transaction120 Days from the central processing date of. These are all the known American Express chargeback codes. Enterprise;. To start a chargeback process on your AmEx card, follow these steps: Get in touch with American Express by logging into your account. It's essential to respond within the. There are dozens of reasons why cardholders and issuers dispute transactions. eBay chargebacks. Card networks send these codes to merchants to indicate why a chargeback has been filed. Reason code encyclopedia Your comprehensive guide to reason codes, modifiers, time limits, and compelling evidence. These guarantees typically involve reimbursement for chargeback-related losses or the assumption of liability for chargeback disputes. Other Fraud—Card Present Environment. F01. Transaction not authorised – the Card Issuing Company is stating that an authorisation code was required for the transaction, but it was not obtained. Fine Period - month 1 1 Acquirer receives Excessive Fraud Activity Notification 2. Reason Code 11: Merchant Collusion: The merchant participated in fraudulent collusive activities. Overview. 15, 2021. The following is an inside and out diagram of reason codes for Visa, MasterCard, Discover & Amex alongside their depiction. In the distribution industry,. Other Fraud—Card Present Environment. Signifyd’s Revenue Protection solution offers fraud screening services to help merchant subscribers protect against fraudulent or unauthorized activity with respect to certain e-commerce transactions, as classified by the applicable card processor’s chargeback reason codes and categories specified below. 0 only applies to reason code 10. account_number= Any account number. The charge you submitted did not receive a valid authorization approval code for the amount of the charge. Mastercard Chargeback Reason Code 71: Disputed Amount. Merchants and Partners can request that Forte remove an account from the "Known Bad Accounts" database by calling Customer Service at 800-337-3060 option 1. FR2 FR4 FR6 M01 M10 P01 P03 P04 P05 P07 P08 P22 P23 R03 R13 Select a code to see the details QUICK REFERENCE Time to respond: 20 days from date of chargeback. Reason Code. 4763: FR2: Full recourse: A cardholder is claiming that they did not authorise or participate in a transaction that you. Amex Fraud Chargeback Reason Codes FR2 — Fraud Full Recourse Program. Discover: Reason Code 4755 Non-receipt of goods or services. Country. Maestro. Claim Adjustment Reason Codes - All . 5 Categories of Visa Chargeback Reason Codes. Visa also overhauled its system of chargeback reason codes. Late Presentment Rules: Mastercard. 1 falls under the “Processing Errors” category. When the customer disputes a charge, the issuing bank then begins the chargeback process. Amex Dispute Codes FR2 Full Recourse FR3 Full Recourse FR4 Full Recourse FR5 Full Recourse M01 Acct Notice - processed Chargeback authorization M02 Acct Notice - processed your credit M03 Acct Notice - processed your credit M04 Acct Notice - debit stands M05 Acct Notice - ch does not agree M06 Fraud - full data stream not provided M07 Rental Room Charges Only that the transaction was either approved online by the issuer or offline by the chip. MasterCard does not have an equivalent reason code. Reason Code 04. The chargeback can be for the total transaction amount or a lesser amount. 3. It is important to check the time limit in chargeback reason codes because it determines how long a cardholder has to initiate a chargeback after a transaction has taken place. You can learn more about each one by visiting the Mastercard Chargeback Guide. Visa chargeback reason code 75 falls under the “Consumer Disputes” category. The network hasn't wholly disallowed some old codes. A double refund chargeback occurs when a cardholder requests a refund for a transaction, then files a chargeback for the same purchase. Scenario 1 — upfront chargeback. For more information on these and other updates, check out our complete chargeback reason. 1 Quick Reference Lead. AMPERE chargeback happens when a customer disputes a charge from your business and asks the card issuer to reverse it. FR2: Fraud - Full Recourse Agreement: 120: Fraud: Amex: FR4: Immediate Chargeback Program-Miscellaneous: Amex: FR5:A Chargeback will be processed if: your reply is insufficient; you do not reply on time; or you authorize us. See full list on chargebackgurus. A chargeback reason code can offer merchants a lot of information, including which chargebacks you should fight and how to rework your return policy. For perspective, the next highest. When one cardholder initiates a dispute with their issuing bank, a. 99. These processing options activate the automatic write-off feature and enable you to establish write-off limits for both under- and overpayments. 08. 0 initiative to update compelling evidence requirements for dispute reason code 10. It’s not unusual for a customer to ask you for a refund. 65 fee for uploading scanned documents. Attachment A: Copy of the customer's transaction on xx/xx/xxxx using a credit card ending in XXXX. Overview. Reason Code 53: Not as Described or Defective Merchandise. This definitive guide include the chargeback base codes from each away and four more card networks. Reason Codes Category 4: Processing Errors. If a customer does not contact eBay and files a chargeback with their issuer, eBay will engage in the chargeback representment on your behalf. 103. Merchants who believe they have received an invalid chargeback under reason code FR2 may be able to represent the transaction and reverse the chargeback with the right. Once filed, the merchant generally has 20 days to respond to the chargeback. account_number= Any account number. 634. Chargeback reason codes can change with new information. See the list of reason codes below: Card Network. It is caused by things like beliefs, opinions, morals, regrets, fear, and confusion. Other Fraud—Card Absent Environment. It is important to identify and understand the root cause and take the necessary steps to dispute the chargeback. Below you will find the reason codes for the dispute events Chargeback, Request for Information (RFI), and Notification of Fraud. Nothing immediately identifies a chargeback as being the result of first-party misuse. The following are some examples: Visa Reason Code 13. 3. Click “add filter”. R04. Most reason codes apply to any merchant, regardless of what’s being sold. You must tailor your representment case — including the compelling evidence — to the reason code under. Region. American Express reason code 155, Visa reason code 30, MasterCard reason code 4855, and Discover reason code 4755 are all specific reason codes for Shopify payment chargebacks. This definitive guide includes the chargeback rationale codes from each of to four major card networks. 3 is an updated version of legacy Visa reason code 72, which was phased out under the Visa Claims Resolution initiative. Refund Fraud. The deadline for a Chase Bank customer to dispute a transaction is 60 days. Moreover, there are other two categories to handle the Amex chargeback: inquiry and chargeback programs. • Proof that merchandise was shipped to a positive AVS-confirmed address (response of10 Ways to Prevent Delivery Service Chargebacks. This definitive guide comprise which chargeback reason encrypted with apiece of the four greater bill networks. 2. pdf - Free download as PDF File (. Chargeback Reason Codes Fraud – Card-Not-Present (CNP) Network Reason Code Bank Initiation Timeframe Accel 81 120 calendar days from transaction processing date American Express FR2, F14, F24, F29 120 calendar days from transaction processing date Discover 4752 AA, 7030 UA02 Within 30 calendar days from the close date of the TRR A chargeback reason code is a 2-to-4-digit alphanumeric code provided by the issuing bank involved in a chargeback, which is meant to identify the reason for the dispute. Depending on the reason for the chargeback, your evidence needs to prove you: verified the identity of the shopper. The chargeback process can last from one month to six months. Post Views: 841. Fight; Prevent; Recover; Resources. A reason code is how banks categorize the reason for a chargeback. American Express chargeback reason codes REASON ODE ENCYCLOPEDIA sift. The charge you submitted did not receive a valid authorization approval code for the amount of the charge. 0) Digital usage logs; ContractsThe reason_code will be one of the following values: chargeback_reimbursement: The gross shows positive if the chargeback was resolved in the seller's favor, and the seller gets a refund. Many subscription payment disputes are made under code 13. Mastercard also considers some chargeback reason codes to be indisputable. But if RDR receives a dispute about a Visa card transaction, it will instead consult the ruleset provided by the. A reason code is how banks categorize the reason for a chargeback. If you leave this processing. The other two chargeback reasons can be traced to very obvious causes — criminal activity and merchant mistakes. Essentially, even a $50 chargeback can become $125 with all the extra fees. Chargeback reason codes. The most common chargeback reason codes are fraudulent charges, unauthorized transactions, and products not received, however, there are dozens of different chargeback reason codes for cardholders to choose from. There are over 80 unique return codes, each representing a different return type. The charge you submitted did not receive a valid authorization approval code for the amount of the charge. We've produced some changes to our API You're viewing documentation with his latest API. Discover is a credit card network and an issuing bank—just like American Express. Body exampleWe’ll Handle the Chargebacks. There are five main categories of Visa chargeback reason codes: Fraudulent Transactions, Authorization Issues, Processing Errors, Consumer Disputes, and Other Chargeback Categories. Prevention strategy: Implement EMV chip card technology to reduce the risk of fraudulent card-present transactions. Write Off Reason Code . Reason Code Reason Code North-America Reason Description; 4540: F29: Card Not Present (fraud) The cardholder denies participation in a mail; telephone or internet-type transaction.